IT Maintenance & Support service

Save your IT manpower cost by outsourcing IT maintenance and support services to us.

IT Outsource

Our Outsourced IT support services in Malaysia and the surrounding areas can carry you far when you want to look after your data and infrastructure to the fullest.

Remote IT Support

As long as you have an internet connection your IT problems can be solved via remotely with fast response times. 

Ad Hoc IT Support

We provide comprehensive Ad-Hoc Remote Support whenever it is required.

Why Outsourcing

IT Outsource

What is outsourced IT tech support? Simply put, Outsourced IT tech Support is a technical service designed to help and provide IT maintenance and support service with your company. It includes the day-to-day IT support requests any business faces—systems administration requests, tech support and troubleshooting, installing and configuring computer hardware, software, systems, networks, printers and scanners, etc.

IT Remote Support

IT Remote Support enables our IT technicians to access another computer or device remotely to provide support. The remote connection allows the technician to see the screen of the remote device on their own screen in real-time, and in most cases be able to take control of the remote device to troubleshoot issues and perform other tasks.

Virtualization

Virtualization can increase IT agility, flexibility and scalability while creating significant cost savings. Greater workload mobility, increased performance and availability of resources, automated operations – they’re all benefits of virtualization that make IT simpler to manage and less costly to own and operate.

It allows users to run multiple operating systems on a single physical computer at the same time, which can improve business efficiencies.

Type of Virtualization

HARDWARE

Virtualizing a server allows for a better division of resources, as it lets the administrator divide one physical server into multiple virtual servers. These virtual servers can then be used to run a distinct operating system and any applications needed.

DESKTOP

Desktop virtualization allows the users’ OS to be remotely stored on a server in the data centre. It allows the user to access their desktop virtually, from any location by a different machine.

APPLICATION

Application virtualization helps a user to have remote access of an application from a server. The server stores all personal information and other characteristics of the application but can still run on a local workstation through the internet.

Endpoint Security

We Provide various choices of Endpoint Security Software.
Help your Organisation to prevent Data leak and stolen from cyberthreats.

What is Endpoint Security

Endpoint Security Software is defined as a security practice that is used to safeguard endpoints on a network. Endpoint protection solutions protect endpoints, including user devices such as PCs, laptops, servers, smartphones, tablets, and virtual environments from malware, spyware, computer viruses, and online/offline threats.

Traditional antiviruses typically detect malware through what is known as signature based detection. In this method, antivirus software are able to identify malicious files based on their structure, profile, or through certain string patterns encoded in them.

Endpoint security management is the policy you create to ensure all the endpoint devices in your network maintain certain levels of security and safety. It’s part of a comprehensive cybersecurity program that’s a modern-day requirement for small local businesses and huge multinational corporations.

Why it's Important

Endpoint devices are all the machines that are connected via the Internet into the network that’s the technical heart of your business. This is a term describing all your desktop computers, laptops, smartphones, POS systems, printers, scanners and tablets. Anything that your employees use to communicate with one another and share data can also be vulnerable.

 

Whether your computer or device runs Android, Mac or Windows, cybercriminals have sophisticated attacks to target machines across operating systems (OS). Choosing an antivirus software that’s designed for your OS and tailored to your computing behaviors is important.

Whoops Tech offer solution from the market leadersm Such as Kaspersky, Sophos, Bitdefender, Symantec, Trend Micro.

LET US KNOW HOW WE CAN HELP YOU